Wholesale & FAQ
UseeVape supplies retailers, convenience stores, online shops and distributors with a minimum order of 10 units. This page explains how wholesale works and answers the questions we get most often.
Wholesale enquiries: send your product list to [email protected]. Include SKUs, quantities, destination and your company details and you will usually receive a quotation within 1 business day.
Who we supply
We work with shops, kiosks, petrol-station retailers, online sellers and regional distributors, and with adult retail customers buying larger quantities. Wholesale pricing applies from 10 units per SKU or per mixed order, depending on the brand. Mixed cartons across several models are possible for most of the range.
Frequently asked questions
What is the minimum order quantity?
10 units. For most models the minimum applies per order rather than per SKU, so you can combine several models to reach it. Some brands and discontinued lines have higher minimums, confirmed in the quotation.
Which brands do you stock?
AIRMEZ, BIMO, Waspe, RandM Tornado, Bang Box, MYDE, Vozol. Availability changes with each production run; the live list is on the shop and in the quotation.
How do I get wholesale prices?
Send your list to [email protected] with SKUs or product links, quantities, destination country and your company details. We reply with unit prices, available options, lead time and shipping cost.
Can I order samples first?
Yes. Sample orders are accepted below the wholesale minimum at retail price plus shipping.
What are the lead times and payment terms?
Stock items usually leave our warehouse within 2–4 business days. First orders are prepaid by bank transfer or card; established accounts can be granted 30-day invoice terms after review. Large or custom orders may require a 30% deposit with the balance before dispatch. All terms are confirmed in the quotation — see the Payment Policy.
Do you dropship or offer custom packaging?
Dropshipping is available for approved partners on selected lines; parcels are sent without our branding and without a price invoice inside. For larger volumes we can discuss neutral packaging and custom cartons.
Do you ship to my country?
We ship to the countries listed at checkout and in the Shipping Policy. Some destinations restrict cross-border sales; in that case we cannot accept the order and will tell you before you pay.
What if part of my order arrives damaged or short?
Report it within 7 days with photos and a SKU-level count. Approved claims are settled by credit note or replacement in your next shipment. See Returns & Refunds.
Enquiry checklist
A complete enquiry gets a quote the same day. Please include: products (brand + model + puff count), SKU if available, colour or variant selection, quantity per model and total, destination country and postcode, company details, and your deadline.
Contact
Wholesale and retail support: [email protected]
CYBERGEN TECH LIMITED
Room A516, 5/F, Yee Fat Industrial Building, 35 Tai Yau Street, San Po Kong, Kowloon, Hong Kong SAR, China
Effective date: 2 November 2026